BLACK AMERICAN AND SBA CERTIFIED SERVICE-DISABLED VETERAN OWNED
OPHTHALMIC GOODS MANUFACTURER SMALL BUSINESS (SDVOSB) ENTERPRISE

Privacy Notice

At Lensrxlab, safeguarding your privacy is our top priority. This Privacy Policy elucidates the collection, usage, and protection of your personal information when you interact with our website, lensrxlab.com, or any affiliated sites linking to this policy. By accessing and utilizing our sites, you consent to the practices delineated herein. If you have queries or concerns, kindly reach out to us at service@lensrxlab.com.

1. Information We Collect

  1. Personal Information: We collect data voluntarily provided by you, including name, email, phone number, shipping/billing address, and eye prescriptions, to process orders and offer support.
  2. Usage Information: Automatic collection of device details, browsing behavior, and IP addresses aids in trend analysis, site administration, and demographic data compilation.
  3. Cookies and Similar Technologies: Cookies enhance site experience, remembering preferences and providing personalized features. You can adjust browser settings to manage cookies.
  4. Payment Information: Securely processed by PayPal/Braintree, Google Pay, Apple Pay, or Klarna, payment details include credit card numbers and associated information.

2. How We Process Your Information

  1. **Personal Information**: Utilized for order processing, communication, service delivery, customer support, and personalized offers. Legal obligations may also govern data usage.
  2. **Usage Information**: Analyzed to enhance site functionality, understand user interactions, and improve overall user experience.

3. Legal Bases We Use to Process Your Information

Your data is processed based on valid legal grounds, including express or implied consent. You retain the right to withdraw consent.

4. How We Share Your Personal Information

  1. Third-Party Service Providers**: Trusted partners may access data for services like payment processing, shipping, marketing, and analytics.
  2. Disclosure for Business Purposes**: Information may be shared for business activities, subject to confidentiality agreements.
  3. Sale of Personal Information: We do not sell your personal data.
  4. Legal Compliance and Protection**: Data may be disclosed to comply with laws/regulations or safeguard rights and safety.

5. Cookies and Other Tracking Technologies

Various cookies enhance site functionality, including necessary, performance, functionality, and targeting/advertising cookies.

6. How Long We Keep Your Information

Data is retained only as long as necessary for stated purposes or as required by law.

7. How We Safeguard Your Information

We employ industry-standard security measures, including encryption and firewalls, to protect your data.

8. Information on Minors

We do not knowingly collect data from children under 18 and encourage parental consent for minors.

9. Your Privacy Rights

You have rights to access, delete, and opt-out of data usage. Non-discrimination is assured.

10. Controls for Do-Not-Track Features

At present, we do not respond to Do-Not-Track signals but monitor industry developments.

11-16. Privacy Rights of California, Virginia, and Colorado Residents; Third-Party Links; Changes to Privacy Policies; Contact Us

Respective rights, third-party site disclaimers, policy updates, and contact details are provided.

Thank you for reviewing our Privacy Policy.

If you have questions or comments about this notice, you may email us at service@lensrxlab.com or write to us by mail at:
Lensrxlab
P.O. Box 2057
Jacksonville, FL 32203
United States

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